FLORECER STUDIO SHIPPING POLICY

Effective Date: July 1, 2025
Last Updated: July 1, 2025

PROCESSING TIME

Ready-Made Items

• Processing Time: 1-3 business days
• Shipping: Items ship within 1-3 business days after order placement
• Business Days: Monday through Friday (excluding holidays)

Custom Orders

• Processing Time: 2-4 weeks depending on complexity
• Communication: You will receive updates on your custom order progress
• Rush Orders: Contact us for expedited custom order availability

SHIPPING METHODS AND RATES

Domestic Shipping (United States)

Standard Shipping (USPS First-Class Mail)

• Delivery Time: 3-5 business days
• Cost: Calculated at checkout based on weight and destination
• Tracking: Included with all shipments

Priority Shipping (USPS Priority Mail)

• Delivery Time: 2-3 business days
• Cost: Calculated at checkout based on weight and destination
• Tracking: Included with all shipments
• Insurance: Included up to $100

Express Shipping (USPS Priority Mail Express)

• Delivery Time: 1-2 business days
• Cost: Calculated at checkout based on weight and destination
• Tracking: Included with all shipments
• Insurance: Included up to $100

International Shipping

• Availability: Contact us for international shipping options
• Processing: Additional 1-2 business days for customs documentation
• Duties: Customer responsible for any customs fees or duties
• Delivery Time: Varies by destination (typically 7-21 business days)

SHIPPING COSTS

• Calculation: Shipping costs are calculated automatically at checkout
• Based On: Package weight, dimensions, and destination
• Display: All shipping costs shown before final checkout
• Taxes: Sales tax applied where required by law

ORDER TRACKING

Tracking Information

• Notification: Tracking number emailed when your order ships
• Portal: Track your package directly through USPS website
• Updates: Automatic delivery notifications when available

Shipping Confirmation

You will receive an email confirmation containing:

• Order summary and tracking number
• Estimated delivery date
• Shipping carrier information
• Link to track your package

DELIVERY INFORMATION

Delivery Requirements

• Signature: Not required for standard shipments under $100
• Address: Ensure delivery address is complete and accurate
• Availability: Someone should be available to receive package
• Apartments: Include apartment/unit numbers

Delivery Issues

• Stolen Packages: We are not responsible for packages stolen after delivery
• Incorrect Address: Customer responsible for shipping costs to correct address
• Unclaimed Packages: Returned packages subject to reshipping fees

PACKAGING

Protective Packaging

• Materials: Eco-friendly packaging materials when possible
• Protection: All jewelry carefully wrapped and cushioned
• Presentation: Items packaged ready for gifting
• Branding: Florecer Studio branded packaging included

Gift Orders

• Gift Message: Add gift message during checkout
• Gift Wrapping: Contact us for special gift wrapping requests
• Direct Shipping: Orders can be shipped directly to recipient

SHIPPING RESTRICTIONS

What We Ship

• All Florecer Studio jewelry and accessories
• Replacement parts and repair items
• Gift certificates and digital products

Shipping Limitations

• PO Boxes: Accepted for standard shipping only
• APO/FPO: Military addresses accepted (additional time required)
• Hazardous Areas: Cannot ship to areas with shipping restrictions

LOST OR DAMAGED PACKAGES

USPS Responsibility

• In Transit: USPS responsible for packages in their possession
• Tracking: Use tracking number to monitor package status
• Claims: We will assist with USPS insurance claims when applicable

Our Assistance

• Lost Packages: We will help track down missing packages
• Damage Claims: Assist with filing damage claims with carrier
• Resolution: Work with you to resolve shipping issues promptly

SHIPPING HOLIDAYS

Holiday Schedule

• Processing: No processing on federal holidays
• Delays: Expect delays during peak holiday seasons
• Cutoff Dates: Holiday shipping cutoff dates posted during peak seasons
• Planning: Order early during holiday periods

Peak Season Notice

During busy seasons (Valentine's Day, Mother's Day, Christmas), processing times may be extended. We will post any delays on our website and social media.

CONTACT FOR SHIPPING QUESTIONS

Florecer Studio
Email: support@m.florecer-studio.com
Phone: 434-448-4040
Address: 11730 Lynmoor Drive, Riverview, FL 33579

Common Shipping Questions:

• Order Status: Check your email for tracking information
• Rush Orders: Contact us for expedited processing options
• Address Changes: Must be made before order ships
• International: Contact us for shipping quotes and options

SHIPPING POLICY UPDATES

We reserve the right to update shipping rates and policies. Current shipping costs will always be displayed at checkout. Significant policy changes will be posted on our website.

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Questions about your shipment? Contact us at support@m.florecer-studio.com or track your order using the tracking number provided in your shipping confirmation email.